Hints for Downloading PDF Files
Are you having trouble viewing or downloading
Portable Document Format (PDF) files that have been posted
to this Web Site? This section provides guidance on how
to successfully access these important documents.
Step 1: Determine if you have Adobe Acrobat
Reader version 3.0 or higher
Some information on our Web Site is saved
or Portable Document Format, and you must have the
Adobe Acrobat Viewer in order to view these files. You
can determine if you have Adobe Acrobat Viewer by searching
your files/folders for "Adobe Acrobat Reader". If
you don't have this application, use this link to download
the Acrobat Reader.
Step 2: To view PDF files in your Browser:
1. Click on the file (either a form, report,
or other document) you wish to view.
2. If your computer is set up to automatically open up PDF files in your browser,
you will be able to view the file in a few seconds. If this process takes longer
than a minute, you should go to Step 3.
Step 3: To save/download PDF files to your
Use your mouse to "right click" on
the file you wish to obtain. You should see a menu with
a "Save to..." option. Choose this option, and
save the file to your computer (either a disk or your hard drive).
ATTENTION MAC USERS: To download files:
1. Hold down the clicker on your mouse
until a list of menu options appears.
From this menu option, choose the "Save
to..." option, and save the file to your computer
(either a disk or your hard drive).
Step 4: To print PDF files you have opened
in your browser (by following Step 2):
1. Click on the Adobe print icon (underneath
your browser buttons) to print out the entire file. DO
NOT select the PRINT option from your Internet browser,
because this action prints out only one page of the file.
Step 5: If you are still having trouble
downloading PDF files from the Web Site, ask yourself these
1. Are you trying to open the PDF files
in your browser?
You may be more successful if you save
the files to your hard drive and open them after exiting
your Internet browser.
I print the PDF files, I am only able to print one page.
are selecting the "print" option
from your browser. You must select the Adobe Print icon
(underneath your browser buttons) to print out the entire
I click on the links to PDF files, I see gibberish. Why?"
Your browser is not configured to automatically
open PDF files. You must follow Step 3 above to save these
files to your hard drive and open using Adobe Acrobat Reader.